Privacy Policy

Welcome to IT Support San Francisco (“Site,” “we,” “our,” or “us”). We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Personally Identifiable Information

“Personally Identifiable Information” refers to information that can identify or be used to identify an individual, including but not limited to:

  • Name
  • Email address
  • Phone number
  • Mailing address
  • Business information
  • Billing details

This does not include anonymous or aggregated information that cannot reasonably identify an individual.

Information We Collect

We may collect basic information from visitors to our website, including browser type, IP address, pages visited, and time spent on the site.

When you contact us or request services, we may also collect:

  • Full name
  • Email address
  • Phone number
  • Company name
  • Service-related details

How We Use Your Information

We use collected information to:

  • Provide and manage IT support services
  • Respond to inquiries and support requests
  • Improve website functionality and user experience
  • Send updates, service notifications, or marketing communications
  • Maintain website security and prevent misuse

Sharing of Information

We do not sell or rent your personal information.

We may share information with trusted third-party providers that assist us in operating our business, including hosting providers, payment processors, analytics providers, and communication platforms. These providers are only given access to information necessary to perform their services.

We may also disclose information if required by law or to protect our legal rights.

Cookies

Our website may use cookies and similar tracking technologies to improve user experience and analyze website traffic.

You may disable cookies through your browser settings; however, some features of the website may not function properly without them.

Data Security

We implement commercially reasonable security measures to help protect your personal information from unauthorized access, disclosure, or misuse. However, no online transmission or storage system can be guaranteed to be 100% secure.

Third-Party Services and Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites. We encourage users to review the privacy policies of any third-party sites they visit.

Your Rights

Depending on your location and applicable laws, you may have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion of your data
  • Restrict or object to processing
  • Withdraw consent where applicable

To exercise these rights, contact us using the information below.

Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy periodically. Any updates will be posted on this page with the revised effective date.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

IT Support San Francisco
https://itsupportsanfrancisco.org/
Email: [email protected]